Wednesday, June 23, 2010

The First Date


This analogy is dedicated to my buddy Kurt. He always sez: Selling isn’t much different than dating. Don’t ask for the girls’ phone number unless you’re sure she’ll give it to you. You have to earn the right to ask.

So here’s my Analogy:

You’ve been asked out on a first date and you meet for coffee. The first five minutes are great! He’s friendly, giving you all the signs that he’s interested in getting to know you, asking a lot of questions and listening! He’s awesome.

Then, it’s as if someone blew the whistle and it's his turn to talk. For the next 45 minutes he talks non-stop about himself. You try and get in a couple of words…but he's on a mission to let you know what a great catch he is. You start looking at your watch and at the top of the hour you interrupt and make your break.

I’m thinking the chances of a second date are pretty slim.

Today, I had this very experience with a representative from a publication I have interest in as a potential marketing partner. She contracted for the appointment a week ago and as we sat down and began to talk she was doing a nice job of establishing rapport. She was smiling and asking easy, comfortable questions. She was making me feel as though she was genuinely interested in learning more about our business. She spent 5 minutes (exactly) giving me hope.

Unfortunately, she spent the next 45 minutes talking about her product. The design concept, the front cover, the ad sizes on each page, the features, the special content, the supplemental products, the online options, the restrictions, the promotion, the demographic profile, the research, the mission, the rate card and the webinar on managing social media.

No different than a first date, there were several topics of interest which could have developed into rich conversation and spilled over into a second or third appointment(date) yet because I was being spoken to and not with, the likelihood of a second meeting is slim.

My advice is to slow down, have several concersations with your prospects just as you would if you were dating and trying to get to know someone. There's no rule(in spite of what your sales manager might say) that you have to pitch and try to close on the first date.
Your goal for the fist date? Secure the second date.
Chic flicks optional, highly recommended, but optional.




Monday, June 21, 2010

Call Me Back...

Quick Post: Some prospects may actually be interested in meeting with you!

Two weeks ago on a Friday morning, an ad sales person called the store while I was out and asked to speak with the person who handled the advertising. She was nicely told that I was out of the office until the following Tuesday, but I would be VERY interested in scheduling an appointment with her. She was asked to call back on Tuesday to speak with me.

This appt would have been a slam dunk except... she never called me back.

The reason I was so excited? I was previously a sales manager at this company and have been waiting and wondering who (if anyone) would finally call on me. It's fairly safe to say this sales person has no idea of my relationship with her company considering she didn't ask for me by name, yet I give her kudo's for prospecting and using a pretty decent Valid Business Reason as she spoke to the person working the store for us that day.

The person working the store that day also happens to be someone who worked with me at this same company. She worked in a neighboring department, her desk within ear shot of all the sales people calling prospects to set appointments; she knows what a decent VBR when she hears one.

I am disappointed she did not follow up as she said she would.
Why didn't she call me?

Requesting your feedback:

1. Your thoughts on why she didn't call back?

2. Your Opinion: Should I call her?

Thursday, June 3, 2010

Who are you? And why should I invest in this sponsorship (what's in it for me)?

Greetings from Dallas.

Sorry I've been such a slacker blogger lately. I just haven't had content worthy of your time. My goal is to share my experiences and observations from the client's perspective - a fun twist from my 25 year career on the selling side!

Ad sales people in Dallas must be fatigued by our recent heat wave; as it's been very quiet out there until this morning when I opened this email from an advertising rep I have never met. She indicates a previous emIl proposal which I apparently missed completely. (Note, an email to/from an unknown has little opportunity to succeed when absent an introduction or a follow up phone call)

This post is self explanatory, so I won't bore you with the obvious. Might be a fun one to share with your teams/co-workers, asking them to critique this from a clients' perspective or coach this seller.

Have a great week! The email follows.

CJ

Hello!

I wanted to reach out to you because I sent you the email below last week regarding a Great sponsorship opportunity for you to take advantage of this Summer, but I haven't heard anything back from you. It's just as well though because now I have an even better deal available, provided you sign up by Friday.The first 8 sponsorships sold between now and Friday will receive everything listed in the attached document and in the email below, but for 50% off the original sponsorship price!!!

Please take a moment to review this opportunity. It's over $9,000 worth of promotion, now available to you for just $500!!!!!Please call or email me ASAP if you want to take advantage of this deal.

We would love to see you be part of Dallas' Largest Local Music Showcase, but these spots won't be available for long.Feel free to reach out to me with any questions.